East Ridge: Book Appointment
West Ridge: Book Appointment

New Clients: Receive $40 off your first visit! *Terms Apply

What They’re Saying

Read Our Reviews

We appreciate you taking the time to share your feedback with us. Read our reviews and testimonials to see why people choose us.

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Why people choose us.

Great experience! I needed to get my dog seen for an emergency and we all know how hard that is in our small town. I called East Ridge by accident and am so glad I did. They were able to get my dog in on the same day. They were kind and welcoming and treated us with respect. I feel like this was a good move for us.

Norma Luna

My 6mo old maltipoo digested something she shouldn’t (I thought). Our regular vet is closed on Saturdays. I was scared to death something would happen to her and I wouldn’t be able to get her to Medford in time. The staff and Dr. Keener saw her right away! They performed the diagnostics needed to determine if she was in distress. Lola is fine and didn’t need further care. I’m grateful for the service and the kindness. Thank you!
Catherine Medina

Had to board our dog for the first time ever and she’s 3. It was great! Came home happy!!

Deb Gardner

Everyone at West Ridge is so friendly and professional. I just moved to the area and I needed a vet for my dog. I found a caring team that I know will take great care of her. You can feel confident that you can bring your furry friend to West Ridge for the best care.

Mark Hatheway

Quick, fast, reliable, accommodating and friendly Dr. and staff. Had to schedule my 15 year old pup for a surgical procedure and I know he’s in good hands.
Becky C.

They took great care of my little Missy Mae. Removed a cyst from her back and cleaned her teeth. We picked her up and she was as good as new. And they were very affordable with no extra hidden fees or added procedures. I totally recommend Dr.Marcie and the staff.
Marilyn S.

Took my dog in for his rabies shot and he fought the whole time, the vets though.. amazing 👏👌 They were extremely patient with both of us and did everything possible to make my dog as comfortable as he would allow. Very grateful for people like them because I was feeling horrible about the situation but they were completely professional and understanding. Thank you West Ridge AH
Kristina L.

Went here over a weekend for urgent care because my usual vet was closed, and I am switching to vets to West Ridge—even though they are in the other side of town, they’re that good! Not too busy, very empathetic workers who really listen, full pet health store and food shop, beautiful atmosphere. The real test was that this was the first vet my dog didn’t tremble and shake at! Love them.
Olivia S.

I am so glad I found this place. Everyone is so nice, and very efficient. My dog Leo was treated for dental work, he ended up having complications, I called, they got him in less than 2 hours. I am very pleased with the Vet, and all the staff. Thank you for taking such good care of him.

Gail Breshears

Both boarding two domestic cats and checking their health, staff was personable, patient even when I was late to an appointment and professionally focused. The communication was excellent, making it clear to me both the situation and options, with clarity in pricing and common side effects. Said price of services is shockingly affordable, especially in the modern economy of 2026. Absolutely my first choice option for my cats care.

Sorain1

We went to West Ridge on Oregon Ave. Took my very sick pup on a same day appointment. He is 100% deaf and is a rescue so he can be skittish (getting better), they were all amazing with him, doing exactly as I asked so he knew they were there. They treated him right away and now he is on the road to recovery.

Kimberly Brinton

Got my cat in same day. The staff were all really kind and my boy was very relaxed. Reasonably priced all considered.
Lacy Sadler

They took such good care of my little rat boy. I work an 8-5 and they were flexible about working with my schedule to get my little guy taken care of. A follow up call to check on Teddy was made the following day or day after. All the staff was very friendly and answered all of my questions I threw at them. I would definitely recommend them for anyone that has little “pocket pets” or exotics or any of your small furry family.

Luna F.

East Ridge Animal Hospital always do an excellent job of taking care of our exotic pets. They know how to treat our delicate pets with care and respect and we have a huge appreciation for them. Thank you East Ridge!
Steven M.

Great service! We have always had a great experience her. Their pricing is fair and they never over charge. Our dogs use the doggie hotel and see the Veterinarian. Most recently they helped us big by fixing our sweet girl up after she tore her chest open and they have been amazing in taking care of her in her follow-up care. Plus, they have taken the time to show us how to best care for her. We love West Ridge!
Melynda L.

Our dogs have been long time patients at West Ridge. Last week a serious injury occurred that required surgery. Dr. McGinnis, scheduled a special surgery date so that our dog could begin his healing process much quicker and not be in pain until the following week. The West Ridge staff treat your pets like their pets. We can’t thank them enough!
Claren N.

*This promotion is valid for new clients only and may be used once per client. Cannot be combined with other offers or promotions. Other restrictions may apply.